Heres a post I just placed on the Cracker Forum. They have been slack lately so anyone else having the same problems make your voices heard. Or vote with your feet too thats what Im doing.
Ads not working - No one emails back - Other problem posts being deleted - OMG its 1984
An error occured please contact support. An error occured please contact support.
My ads have been pending for about 4 days now. I created another two cracker usernames to try to see if it was a problem with my username and well that has made it worse. Now I have two usernames that say "An error occured please contact support." when I try to login.
What makes matters worse is that I try to email "Support" and there is no email for them. I've sent one to info at cracker but have yet to hear back anything. What I think has happened is someone in the Cracker management has made a decision that all Sensitive ads need to be reviewed, without looking at how long this will take. 48 hours is the quoted timeframe for approval but obviously it is taking far longer and in my case has broken my username.
Luckily Im only a free user so I can get over it and go elsewhere. I feel for the people who have paid for advertising as you are owed an explaination. I wonder what cracker will do when the flood of emails demanding money back will come. I know I would be if I paid for a week of advertising that didnt happen.
Anyone looking for an alternative try
www.australiaadultfun.com . Ads free and posted immediately guaranteed.
Oh I just tried to post this in a reply to another forum topic which since got deleted, presumably not by the person that started it. What the hell is going on with cracker these days?
2 comment(s) on this listing
markpos posted at 30/08/2009 - 10:38 AM
This was a reply from Cracker dated the 28/08/09 in the forums.
Over the last week, we have experienced some unforseen technical difficulties with our support email system and for this reason there have been minor delays in responding to queries. We endeavour to get back to everyone as soon as we possibly can. We thank you for your patience during this period and we apologise for any inconvenience this may cause.
Also, Cracker has recently implemented a reviewing process for all ads before publishing to our website. This is to ensure they comply with the advertising guidelines and an effort to provide all of our customers a high quality service and experience on Cracker.
There are many ads to be approved daily, and it may take up to 48 business hours before you ad is published on our website. This process occurs everytime you make changes to your ad. You can check the status of your ad under "Manage My Ads" section.
We appreciate and value your participation on the website and look forward to continuing our advertising service to you.
I have tried to contact them several times as my Ads have been deleted and I am unsure as to the reason why. Hopefully soon they will reply so I can get it up and running again.
scottcase posted at 30/08/2009 - 10:55 AM
Yep thats the speel that I read too. A few things that a clearly amiss:
1. "minor delays in responding" - Ive not heard anything for a week now. For someone paying for weekly advertising this isnt minor
2. "up to 48 business hours" - I take it this means 8 hrs a day, 5 days a week?? So that means you post and ad, pay for it and then 6 working days later its published?? Ok to me that seems a tad extreme and Im asking myself why pay for that??
All in all I can't understand the kneejerk reaction to presumably changes in Adult Advertising laws. Vote with you feet people, take your advertising money someplace else. Id like to know what percentage of revenue Cracker gets from "Adult" ads. If suddenly that is gone I wonder if their review policy would suddenly become a lot less hassle for the end users.
